Terms & Conditions

1. These Terms of Use:
1.1 These Terms of Use set out important information regarding your rights, obligations and the restrictions that may apply when you use our online services (“Services”) at the website http://www.tombolastore.com (the “Website”). 
1.2 These Terms of Use govern the relationship between you and Tombola Store Limited when you access and use our Services. Any reference to “you” or “your”, means you as user of the Website and Services, any reference to “we”, “us”, “our” or “Tombola Store” is to Tombola Store Limited. For our contact details please see the end of these Terms of Use. 
1.3 We recommend that you read them carefully before using the Services. By accessing and continuing to use the Services, you agree to be legally bound by these Terms of Use. If you do not agree with any of our Terms of Use then you should not use our Services.

2. Age Limit: 
You must be at least 18 years old to use our Services. In some instances, the type of prizes available may require a higher minimum age. Where this is a requirement you will be advised when entering the prize draw. We reserve the right to require you to provide evidence of your age when claiming any prize.

3. Your Rights and Promises: 
3.1 In accessing http://www.tombolastore.com/ and the material or content made available by Tombola Store via the site, you agree that you do so only for your own personal, non-commercial use. 
3.2 You agree to use these Services only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of these Services by, any third party. 
3.3 You agree to comply with these Terms of Use when using our Services and all applicable laws and regulations, together with any specific usage rules that may be posted on the Website in relation to any material and content that you access via the Services.

4. Delivery of Prizes
All prizes will be delivered within 28 days from the date of the draw and will be in accordance with the description given on the website. In cases where we are not able to source a prize of the exact description on the website you will be asked to chosechoose whether we should send you an alternative, of a similar nature as close aas possible to the original prize and with an equivalent or greater value, or whether you would prefer vouchers to the value of the original prize. The new prize, or vouchers, will be delivered within 28 days from the date on which you indicate your preference.

5. Restrictions on Use of Services: 
5.1 The contents of the Services, webpages, computer codes of elements comprising the Website and any software provided to you by us may not be copied, reproduced, communicated and/or made available to the public, republished, downloaded, posted, recorded, broadcast or transmitted or used in any other way except for your own personal, private and non-commercial use, or unless otherwise expressly permitted by us. 
5.2 You agree that you will not use the Services in any way that may lead to the encouragement, procurement or carrying out of any criminal or unlawful activity, or cause distress, harm or inconvenience to any other person. 
5.3 You will not do anything that may cause damage to the Services or our servers, systems or equipment or those of third parties, nor access or attempt to access any users' data or to penetrate or attempt to penetrate the Website security measures. 
5.4 You agree to compensate us in respect of any damages suffered by us or any of our losses resulting from any claim made by a third party in each case in respect of any matter arising from your use of the Services in breach of these Terms of Use or from your violation of any applicable law or regulation. 
5.5 You agree not to give any indication that you have any commercial relationship with us, or that you are our agent or that we have endorsed any submission you may make. 
5.6 We reserve the right to suspend, restrict or terminate your access to any, or all, Services at any time at our sole discretion. 
5.7 We may also ban or suspend you as a user of the Services if you do not comply with these Terms of Use.

6. Geo-blocking:
Our Services are using geo-blocking software to prevent you from accessing them from jurisdictions where we do not have a licence to operate. You agree not to attempt to access, and/or not to attempt to circumvent the geo-blocking software to access, the Services from such jurisdictions.

7. Piracy: 
Certain of our Services use security technology to protect the material and content made available on our Services. You will not use ‘plugins’ or any application(s), software or associated tool(s) which change the content of this Website. You may not attempt to, or assist, any other person to remove or otherwise alter or interfere with any security technology used in connection with the Services, nor may you permit or assist in any way any third party to use the material or content made available by Tombola Store via the Services in an unlawful manner or in a manner which could infringe the rights of, or restrict or inhibit the use and enjoyment of the Services by, any third party.

8. Intellectual Property: 
8.1 All intellectual property rights in this Website and all material or content made available by Tombola Store via the Services shall remain at all times the property of Tombola Store.
8.2 The names, images and logos identifying us and our products and services contained in the Services are proprietary marks and may not be reproduced or otherwise used without our express permission.
8.3 Nothing contained in these Terms of Use shall be construed as conferring by implication any licence or right to use any trade mark, patent, design right or copyright of Tombola Store or of any third party.

9. Registration:
9.1. You will be required to register your details and open a user account that you can then use to access and log on to use those Services. You may change or update your password or other details at any time via your account. You promise that all information and details provided are true, accurate and up to date in all respects and at all times.
9.2. It is your sole responsibility to maintain the confidentiality of your password and that you are responsible for all activity that occurs under your user name and password. We will not be liable where your password is used by someone else. You should notify us immediately of any unauthorised use of your password and any breach of security as soon as you become aware of it.

10. Closure of Your Account
If you wish to close your account you must give us 30 days’ notice by email to the address shown at the end of these Terms. We will then close your account at the end of the notice period and deduct a service fee of £2 from the balance remaining in such account.

11. Safety:
We advise that you never reveal via the Services any personal information about yourself or anyone else (for example: telephone number, home address or email address). You are entirely responsible for maintaining the confidentiality of your details when using our Services.

12. Links to Other Websites and Services:
This Website contains links to other third party websites and services through advertising or otherwise. These links are provided for your ease of reference and convenience only. We have no control over those third party websites or services and are not responsible for their contents. We do not endorse the material contained in their websites or services, and have no association with their operators. You agree that we won't be party to any transaction or contract with a third party that you may enter into and we won't be liable to you for any loss or damage which you may suffer by using those third party websites and services. You agree that you will not involve us in any dispute you may have with such third party websites and services.

13. Our Legal Obligations and Limits on Liability: 
13.1 All Services on the Website are provided on an 'as is' and 'as available' basis. We do not guarantee which Services will be on the Website. We cannot promise that our Services will be free from errors or omissions nor that they will be available uninterrupted and in a fully operating condition. The Services may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons reasonably beyond our control. We will not be liable to you or to any other person in the event that all or any part of the Services is discontinued, modified or changed in any way. 
13.2 We do not accept any liability for: 
13.2.1 any damage or loss caused to you where you are not entering into these Terms of Use as a consumer; 
13.2.2 any damage to your computer, any software or for any loss of data that results from your use of the Services; 
13.2.3 any failure, any suspension and/or any termination of access to the Services or any content in connection with or arising out of a force majeure event. In these Terms of Use, a "force majeure" event shall include, without limitation, strikes, lock-outs or other industrial disputes, nuclear accident or acts of God, war or terrorist activity, riot, civil commotion, malicious damage, compliance with any law or government order, rule regulation or direction, accident or breakdown of plant or machinery, fire, flood, storm or default of suppliers, and where they are beyond our reasonable control, any other acts, events, omissions or accidents; and/or
13.2.4 any claims brought against you by a third party except as stated in these Terms of Use 
13.3 Nothing in these Terms of Use will: 
13.3.1 restrict your statutory rights as a consumer (including your rights to receive a reasonable standard of service, more details about which can be obtained from your local Trading Standards Office or Citizen's Advice Bureau); 
13.3.2 limit our liability for death or personal injury resulting from our negligence or for fraud. 
13.4 These Terms of Use shall not make us responsible for any damage or loss caused to you where such damage or loss is not reasonably foreseeable to you and us when you use the Services, including where the damage or loss results from our breach of these Terms of Use.

14. Privacy & Data Protection:
14.1 Our Privacy Policy is posted on our Website which contains important information about the use of your personal data and other information regarding your privacy.
14.2 We are registered with the Information Commissioners Office as a Data Controller, with registration number ZA027118. We are fully compliant with the requirements of The General Data Protection Regulation 2016/679 and the Data Protection Act 2018 in our capacity as a Data Controller.
14.3 In order for us to obtain, hold, process and utilise your personal data we must obtain your specific consent. In the course of providing our services to you we will need to obtain personal data, to include (generally, but not necessarily in all cases depending on the nature of our instructions);
(i) Full Name;
(ii) Residential address;
(iii) Date of birth;
(iv) Phone number
(v) Email address
14.4 We will require the information outlined above in order in order to provide the services which you have instructed us in relation to.
14.5 You should be aware that by registering on our site, you are accepting our Privacy Policy and Terms of Use and are providing your ‘consent’ to our collecting and utilising your personal data for the reasons outlined above.
14.6 During the course of your instructions to us you are free at any time to revoke your ‘consent’ for us to collect and use your personal data, but you should be aware that in those circumstances we may no longer be able to continue acting for you in respect of your instructions where those instructions require our use of your personal data in order to carry out your instructions.
14.7 In the course of our instructions it may be necessary to provide some or all of your personal information to a third party (such as our suppliers and sub-contractors). You should be aware that by signing and returning our Privacy Policy and these Terms of Use you are authorising to transfer your personal data. We will only provide such data as is required, and we will comply with the guidance and regulations contained in the relevant legislation when doing so.
14.8 All personal data will be:
(a) Processed fairly and lawfully.
(b) Processed for limited purposes and in an appropriate way.
(c) Adequate, relevant and not excessive for the purpose.
(d) Accurate.
(e) Not kept longer than necessary for the purpose.
(f) Processed in line with data subjects' rights.
(g) Secure.
(h) Not transferred to people or organisations situated in countries without adequate protection.

15. Severance: 
If any provision of these Terms of Use shall be found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of these Terms of Use which shall remain in full force and effect.

16. Law and Jurisdiction: 
These Terms of Use are available in English only and shall be governed by and construed in accordance with the laws of England. Disputes arising in connection with these Terms of Use shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. General: 
These Terms of Use were last updated on 13th July 2018. Please note that we may update and amend these Terms of Use from time to time and any changes will be posted on the Website. However, it is your responsibility to ensure you review these Terms of Use regularly to familiarise yourself with any changes. We will not file or store a copy of these terms for each interaction on transaction by you via the Website. We therefore recommend that you print and store or save a copy of these Terms of Use for future reference.

18. Contact Details: 
You can email us with any questions, queries or complaints at enquiries@tombolastore.com Tombola Store Limited, a company registered in England & Wales under Company No. [08188912] which has its registered office at 55-57 Temple Chambers, 3-7 Temple Avenue, London EC4Y 0HP.